Return Policy
At Tractor Traders, we know that finding the right equipment is essential to your success—which is why we’re committed to making sure you’re completely satisfied with your purchase. Our return policy is designed to be straightforward and customer-focused, giving you confidence with every transaction.
Generous Return Window
We give you 30 days from the date of delivery or up to 50 working hours of use to test your equipment and ensure it fits your needs. This allows you to put it to work under real conditions and make sure it’s the right fit for your operation.
Return Eligibility
To qualify for a return, the equipment must be in its original condition with reasonable signs of use from initial operation. Minor wear from testing is acceptable, but any damage from misuse or unauthorized changes may affect eligibility.
Easy Return Process
We’ve made returns as hassle-free as possible. Simply contact our knowledgeable customer service team, and we’ll guide you through each step. We’ll help arrange pickup or provide convenient drop-off options that work with your schedule.
Flexible Refund or Exchange Options
If the equipment isn’t the right match, we offer flexible solutions. You can opt for a full refund or exchange it for another model from our wide selection. Our team will work with you to find the best alternative to meet your needs.
Clear Restocking Policy
We believe in transparency—any restocking fees will be based on the condition of the returned equipment and will be communicated upfront. No hidden fees or surprises, just honest and fair terms.